Shipping and Returns

Framing

Frames are custom cut and hand-made by Framebridge, who ships them to you ready to hang. Framebridge’s mouldings are made of solid wood with premium finishes, including acid-free foam core and acrylic with UV protection. Each frame is inspected by their experts to ensure perfection before it is shipped out to you from their studios here in the United States. International shipping is not available at this time.

Shipping and Returns

All prints and products by Ellie du Jour are final sale, non-returnable and non-exchangeable. All prints and products by Ellie du Jour purchased through 3rd party vendors are non-exchangeable and non-returnable through our site. Please refer to the 3rd party vendor’s terms and conditions for any issues with your order.

Damages or Incorrect Order

Any damaged or incorrect prints or products by Ellie du Jour, purchased on our site, are eligible for replacement. We require all damaged and incorrect prints/products to be returned to our studio for replacement. We must receive written notification as well as photo documentation of damages within 20 days of receiving item. After 20 days, we will no longer replace an item. Please contact ellie@elliedujour.com.